Terms of Use

1. Acceptance of Terms

1.1 These Terms of Use govern access to and use of the Platform.

1.2 By using the Platform, you agree to be bound by these Terms.

1.3 If you do not agree, you must discontinue use immediately.

2. Description of Services

2.1 The Platform provides a marketplace connecting travelers with local guides and tour providers.

2.2 The Platform facilitates discovery, booking, communication, and payment processing.

2.3 The Platform does not directly provide travel services unless explicitly stated.

3. User Accounts

3.1 Users must create an account to access certain features.

3.2 Users are responsible for maintaining the confidentiality of their account credentials.

3.3 Users must provide accurate and complete information.

3.4 We reserve the right to suspend or terminate accounts that violate these Terms.

4. Booking and Payments

4.1 Bookings are confirmed only after payment is successfully processed.

4.2 Payments are held in escrow and released to guides after service completion.

4.3 Currency conversion may apply based on user location and payment method.

4.4 Users are responsible for reviewing all booking details before confirming.

5. Cancellations and Refunds

5.1 Cancellation policies are determined by guides and displayed on each listing.

5.2 Refund eligibility depends on the applicable cancellation policy.

5.3 The Platform may intervene in disputes at its discretion.

6. User Conduct

6.1 Users agree not to use the Platform for unlawful, fraudulent, or abusive purposes.

6.2 Users must not misrepresent identity, qualifications, or services.

6.3 Users must respect other users and comply with local laws.

7. Guide Responsibilities

7.1 Guides are responsible for the accuracy of their listings.

7.2 Guides must deliver services as described.

7.3 Guides must comply with applicable licensing and safety regulations.

8. Platform Role and Liability

8.1 The Platform acts as an intermediary between users.

8.2 The Platform does not guarantee the quality, safety, or legality of services.

8.3 Users assume responsibility for their interactions and experiences.

8.4 To the maximum extent permitted by law, the Platform is not liable for indirect or consequential damages.

9. Dispute Resolution

9.1 Users agree to attempt resolution through the Platform before pursuing legal action.

9.2 The Platform may mediate disputes but is not obligated to provide binding resolutions.

10. Intellectual Property

10.1 All content on the Platform, excluding user-generated content, is owned by the Platform.

10.2 Users grant the Platform a license to use uploaded content for operational and promotional purposes.

11. Termination

11.1 We may suspend or terminate access to the Platform for violations of these Terms.

11.2 Users may terminate their account at any time.

12. Governing Law

12.1 These Terms are governed by applicable international and local laws depending on user jurisdiction.

12.2 Disputes may be subject to arbitration or courts as determined by the Platform.

13. Amendments

13.1 We reserve the right to modify these Terms at any time.

13.2 Continued use of the Platform constitutes acceptance of updated Terms.

14. Contact

14.1 Users may contact the Platform through official support channels for inquiries regarding these Terms.